In the first blog I compared two primary approaches for group coordination – workgroup and team. I also tried to emphasize that the two are both valid approaches (I’m assuming everyone understands that a bad workgroup is not a good approach). So when might we choose one or the other?
We can see the most important difference in the graphs below. On the X-axis we have time. On the Y-axis we have “value generation potential”, which is really a terrible way to say how awesome they can get.
Pros and Cons of Workgroup
In the first graph, to the right, I have the workgroup. The great thing about a workgroup is that it’s easy to set up and get started. As long as we know who the people are and what they can do, the leader can quickly assign them to tasks and things start getting done. It’s also easy to delegate things further to other people. The main drawback is that the potential of the team is limited to the sum of the members individual abilities (including the leadership ability of the leader).
The word “team” invokes very positive feelings in people. We associate it with working together towards a shared goal, as in sports. But if we look at the way these groups work in most workplaces, we often find that they really don’t match with what the literature means with a real team.
There are two primary ways to coordinate the collaboration inside a group of people working towards a shared product – workgroup and team. It’s a spectrum, to be precise, but we’ll look at the extremes. I’m also including a “bad workgroup” column, to emphasize that I’m trying to compare two good approaches for organizing groups, rather than “team trumps all others”.
Please keep in mind that in the table below I am talking about the same group. In all columns, we have a group with the same external purpose, the same members, and the same externally recognized leader/manager. We will also assume that the group is small, because teamwork does get difficult with group sizes exceeding 9. The only thing that differs is the way the group organizes and operates internally.