In accordance with the General Data Protection Regulation (GDPR), this is what data we collect, store, and why, plus how we store it, protect it, and allow you to remove your information from our records.

What data we collect

In order for us to provide our trainings and certifications, we need to have your name, email address, dietary restrictions, and invoicing information. We might also need some other information regarding the practical arrangements of the trainings or coaching sessions. We will also keep a record of the permissions you give us for the use and storage of your data.

We might have your phone number in our phone, in case you’ve called us (or we’ve found it necessary to call you after you’ve given us your phone number). We don’t usually ask for the number since we don’t usually need it for anything.

I have done numerous non-certified training classes for various topics, for example:

• Scrum team training – the non-technical practices for an effective Agile team
• Management 3.0 course – training for Agile managers and business leaders
• 1-day and half-day training/coaching sessions – customizable on desired Agile topic
• Management team training – using Agile as a competitive advantage and creating an innovative organisation

I have also done coaching for ScrumMasters, Product Owners, project teams, customer organizations, and governmental agencies, but I’m not currently available for longer term engagements (due to life circumstances).

If you are interested, please get in touch through email, and go on from there.

If you are interested in a private CSM course, please contact me through email at petri.heiramo@gmail.com. A list of my currently scheduled public CSM courses can be found from the Scrum Alliance Course Search.

ScrumMaster’s role is often pivotal in the successful use of Scrum. And I’m not meaning organizing meetings and ensuring that there’s enough coffee in the team’s kitchen. Anyone can do those. I’m talking about the real responsibilities that require a master of Scrum – observing and providing feedback to the Development Team and PO, helping the Development Team jell, visualizing information in the system, being an organisational change agent, supporting the Development Team’s self-organisation, and so on.

In this course, we will set the foundations for a path towards that mastery. In these first steps, we will look at things like:

If you are interested in a private CSPO course, please contact me through email at petri.heiramo@gmail.com. A list of my currently schedule public CSPO courses can be found from the Scrum Alliance Course Search.

Product ownership is much more than user stories and prioritizing the work. It’s about leading the product to create delighted customers and find business success. It’s an exploration, an ongoing search and discovery, and leadership in change. Scrum and Agile can give you effective means to translate your understanding of the changing environment into effective actions.

In this course, you will gain insights into the big and the small. In the big, we will explore questions like:

Feel free to use the material in these presentations in your own ones, but you must attribute copyright to me or whoever has the copyright for the material I’ve used.

Ketterä projektinhallinta – Datariina 16.3.2010

Turku Agile Day 2010 – Training Your Customer