What is a real team?
The word “team” invokes very positive feelings in people. We associate it with working together towards a shared goal, as in sports. But if we look at the way these groups work in most workplaces, we often find that they really don’t match with what the literature means with a real team.
There are two primary ways to coordinate the collaboration inside a group of people working towards a shared product – workgroup and team. It’s a spectrum, to be precise, but we’ll look at the extremes. I’m also including a “bad workgroup” column, to emphasize that I’m trying to compare two good approaches for organizing groups, rather than “team trumps all others”.
Please keep in mind that in the table below I am talking about the same group. In all columns, we have a group with the same external purpose, the same members, and the same externally recognized leader/manager. We will also assume that the group is small, because teamwork does get difficult with group sizes exceeding 9. The only thing that differs is the way the group organizes and operates internally.